A person is not given integrity.  It results from the relentless pursuit of honesty at all times.

- Source Unknown                    

 

Annex Wealth Management® is founded on the fundamental mandate that all members of our team adhere to a commitment to help our clients achieve their personal financial goals.  Further, in our capacity as investment advisor representatives, we work for our clients in a fiduciary capacity, meaning a level of professional care that requires that we put the client's best interests first, requires that conflicts of interest are disclosed, and ensures that we act in utmost good faith. 

 

Our Core Principles

 

To firmly engrain these values in our business culture, we have adopted these core principles.

 

• Integrity - Annex team members provide professional services with integrity.

 

Our clients place considerable trust and confidence in us.  It is our responsibility to earn and protect this trust by conducting ourselves with personal integrity.  In working to put the client’s interests first, our team members rely on their integrity as the appropriate guidepost, which demands honesty and candor.

 

• Objectivity - Annex team members remain objective in providing professional services to clients.

 

Our clients look to us for objective advice and guidance.  Objectivity is an essential quality for our professional relationship and it requires that we conduct ourselves with honesty and impartiality.  Our team members value our firm’s independence, which supports their ability to deliver unbiased advice to our clients.

 

• Competence - Annex team members are dedicated to maintaining their professional competence.

 

Our clients expect us to be competent in our profession and maintain the necessary expertise to continue to meet their financial planning and investment needs.  Our team members are committed to professional improvement.  Further, Annex fosters an environment of team support, so our clients benefit from our collective financial planning and investing knowledge and experience.

 

Standard of Care

 

The importance of conveying clarity in our client relationships and establishing the basis for trust has never been more important than today.  One of the ways we demonstrate our commitment to our clients is by adopting the Financial Planning Association’s Standard of Care.  All Annex team members, whether they are members of the Financial Planning Association or not, are expected to adhere to the FPA’s Standard of Care.

 

FPA's Standard of Care reads:

Whereas the public expects to experience a high level of confidence, trust and clarity in relationships with professionals trained in the distinct process and discipline of financial planning, it is essential that they obtain a commitment of professional care, quality and excellence in the services they receive.

All financial planning services will be delivered in accordance with the following standard of care:

 

• Put the client's best interests first. 
• Act with due care and in utmost good faith. 
• Do not mislead clients. 
• Provide full and fair disclosure of all material facts. 
• Disclose and fairly manage all material conflicts of interest.

 

Source: http://www.fpaforfinancialplanning.org/AboutFPA/StandardofCare/

 

We believe our clients deserve to work with an advisor committed to professional care, quality, and excellence in the services they provide.  By adopting the FPA’s Standard of Care, we seek to cement out commitment to these values and establish the level of ethical practice that all our advisors must live up to.

 

Responsiveness

 

We believe that integrity, customer service and hard work are the foundations for everything we do.  Annex team members are expected to act diligently in providing services, meaning in a reasonably prompt and thorough manner.

 

As hard as we work in pursuit of providing a valuable client relationship, we understand that misunderstandings and miscommunications occasionally arise.  While these can normally be worked out through open and honest communication with your advisor, we want you to know that our Chief Compliance Officer stands ready to be of assistance to all of our clients in the event they wish to request further assistance.

 

Click here to submit an inquiry directly to Mark M. Oswald, Chief Compliance Officer.